Privacy Policy | Swish Analytics

Privacy Policy

Updated August 16, 2018

This Privacy Policy Statement ("Privacy Policy") is applicable to users who access the Swish Analytics site operated and provided by Swish Analytics, Inc. located at swishanalytics.com (the "Site") and all services, software and/or products provided thereon ("Services"). This Privacy Policy does not cover any interaction you may have with Swish Analytics by telephone, postal mail, or other offline communications.

Notice

Swish Analytics respects your privacy and is committed to protecting personal information that you provide in connection with your use of the Services. This Privacy Policy is intended to provide you notice of the Company‘s information practices, including the types of information gathered, how information is used and safeguarded, and how you may control the maintenance and sharing of your information.

BY accessing the Site and USING THE SERVICES, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE do not access the Site and DO NOT USE THE SERVICES.

Collection of Personally Identifiable Information and Other Data

To register an account with Swish Analytics, you must provide an email address and password, and may provide certain additional information, such as your first name, last name, address, city, state, zip code, country, phone number and credit card information (but note that your credit card information is provided directly to our third party service provider, as described in the section titled "Third Party Payment Processor" below). Swish Analytics will also choose or permit you to choose a username. Information you provide to establish your account is referred to collectively herein as your "Personally Identifiable Information". By providing Personally Identifiable Information, you represent to us that it is accurate and complete, and agree to promptly update the information as necessary to ensure that your Personally Identifiable Information remains current. We reserve the right to terminate your access to the Services if for any reason we suspect that you have provided inaccurate Personally Identifiable Information. You should carefully review our Terms of Service at https://swishanalytics.com/legal/terms-of-service because they include an agreement from you to indemnify and hold harmless Swish Analytics from any losses that result from you providing inaccurate Personally Identifiable Information.

Swish Analytics wants to give you the most high quality Services possible. To help us figure out what you like and dislike about our Services, we may ask for your opinion from time to time. Swish Analytics may request and/or collect information from you on a voluntary basis when you:

Swish Analytics may also use technology, such as cookies, transparent gifs, frames, server log analysis and other technologies as they are developed, to enhance your experience with the Services. We automatically collect certain aggregate information and analytical data related to your Site usage. Aggregate information is non-personally identifiable or anonymous information about you, including the date and time of your visit, the IP address of your computer or mobile device, your computer or mobile device browser information, the Internet address that you visited prior to and after reaching the Site, the name of the domain and host you used to access the Internet, the type of mobile device you use and the features of our Site which you accessed. This data is in no way associated with your personally identifiable information. This type of aggregate information, as well as certain geographic data, are collected by third party service providers who perform analytics on the Site (see the section titled "Use of Aggregate Data" below for more information).

We urge you to keep your password confidential and refrain from sharing it with others.

Special Notice Regarding Minors Under 13 Years of Age

Swish Analytics respects the privacy of children of all ages. Swish Analytics particularly recognizes the sensitivity of personal information concerning minors under the age of 13 and therefore provides this special notice to parents and guardians regarding the collection and use of information collected from minors in this age group.

The Services are not directed towards young children or minors under the age of 13. Swish Analytics is intent on complying with applicable laws and regulations regarding minors, including the United States‘ Children‘s Online Privacy Protection Act. Specifically, Swish Analytics will not knowingly collect and maintain any personally identifiable information from children under 13.

If you are a parent or guardian who has discovered that your child has submitted his or her personal information, Swish Analytics will make reasonable efforts to delete the information from its database, at your request. To request the deletion of your child‘s information, please send an email to info@swishanalytics.com with the title "REMOVAL OF INFORMATION".

Use of Information Collected

Except as specifically outlined in this Privacy Policy, we do not share your Personally Identifiable Information with non-affiliated third parties without your permission. We share Personally Identifiable Information, aggregated information with third party service providers who manage certain features on the Site, such as comment forums, service providers who help us ensure compliance with applicable laws and monitor for fraudulent activity, and third party developers who are reviewing or auditing our Services. However, before sharing your information with any such third party, we require that the third party enter into an agreement that requires that third party to keep your information confidential, and prohibits that third party from using your information for any purpose that is not related to the Services.

We disclose information, including Personally Identifiable Information, that we, in good faith, believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our Terms of Service. For example, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we can give that person or entity‘s contact information to victims who request it.

We disclose information, including Personally Identifiable Information, in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. If the subpoena seeks information about an identified user or limited group of users, we‘ll make reasonable business efforts to contact the user(s) before providing information to the party that requests it. We cannot guarantee that we will be able to contact the user(s) in all cases, whether because of a time limit, court order, inability to effectively contact a user, or for any other reason.

Except as set forth herein, Swish Analytics does not sell, rent, or otherwise disclose Personally Identifiable Information collected from and about its users to third parties. However, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, Swish Analytics‘ customer information may be transferred to Swish Analytics‘ successor or assign, if permitted by and done in accordance with applicable law.

Third Party Payment Processor

We use a third-party credit card processor to process membership fee credit card payments. Please note that your credit card information is transmitted via secure means to our third-party credit card processor and stored by such third-party credit card processor and not us. The third-party credit card processor‘s privacy policy will apply to the information you provide on the third-party credit card processor‘s web site. You hereby acknowledge and agree that we are not affiliated in any way with the third-party credit card processor and that we have no responsibility or liability for the services provided by such third-party credit card processor or for the third-party credit card processor‘s acts or omissions.

Use of Aggregate Data

"Cookies" are simple text files stored on your computer for use by a browser. Devices like web beacons and transparent GIF images are tiny or transparent graphics that allow us to count the number of users who have visited a particular web page or recognize users by accessing cookies. Certain Site features may only be available through the placement of a cookie. We may use "cookies" to assist in data collection and to track visitor Site usage and trends to help us better serve you. The use of cookies is a standard practice among Internet web sites; most Internet browsers permit a user to accept, decline or delete cookies. This Site works with a first party cookie that collects anonymous traffic data at the Site.

We use persistent cookies to make it easier for you to navigate the Site. Specifically, we use persistent cookies to track whether you are logged into the Site and manage our opt-in and "remember me" processes. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser‘s "help" file or in the settings of your mobile device.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We set a persistent cookie to store how you came to the Site and what listings and Content (as defined in the Terms of Use) you view. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you reject cookies, you will still be able to view the Site, but your ability to use some areas of the Site, such as automatically-generated recommendations, will be limited. You will be unable to log into the Site if you reject cookies.

Some of our business partners (e.g., analytical tracking software providers) use cookies and tracking technologies on the Site. We have no access to or control over these cookies or tracking technologies. In addition, we use a tool called Google Analytics™ to collect information about use of the Site. Google Analytics collects information such as how often users visit this Site, what pages they visit when they do so, and what other sites they used prior to coming to the Site. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information. Google Analytics collects geolocation data while you visit the Site, but that data is not matched with your IP address. Although Google Analytics plants a persistent cookie on your web browser to identify you as a unique user the next time you visit the Site, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and Privacy Policy.

Account Security

The security of your account relies on your protection of your password. You are solely responsible for any and all activities that occur under your account. We will never ask you to send your password or other sensitive information to us in an email, though we may ask you to enter this type of information on the Site.

Any email or other communication requesting your password or asking you to provide sensitive account information via email should be treated as unauthorized and suspicious and should be reported to us immediately at If you believe someone else has obtained access to your password, please change it immediately at info@swishanalytics.com. If you believe that an unauthorized access has already occurred please report it.

Maintaining and Updating Your Account Information

As part of your use of the Services, you are responsible for maintaining and updating your information with current and complete information. After receiving any requested changes to your Personally Identifiable Information, we will make reasonable efforts to ensure that all of your personal information stored in databases we actively use to operate the Services will be updated, corrected, changed, or deleted as appropriate, as soon as reasonably practicable. However, we reserve the right to retain in our archival files any information we remove from or change in our active databases. We may retain such information to resolve disputes, troubleshoot problems, and enforce our Terms of Service. In addition, it may not be technologically possible to remove every record of the information you have previously provided us, as a copy may exist in a non-erasable form that will be difficult or impossible for us to locate.

Governing Law; Notification of Changes

This Privacy Policy is governed by the laws of California without giving effect to any principles of conflict of law. Please note that our Services are intended only for use by residents of the United States. The United States and other countries have not harmonized their privacy regulations. Because Swish Analytics and its servers are located in the United States, Swish Analytics has written this Privacy Policy to satisfy United States regulations and the users of the Site and Services agree to that level of privacy protection. We ask that individuals residing outside of the United States refrain from accessing the Site or using the Services.

Effective Date; Policy Changes

Each time you access the Site, the current version of the Privacy Policy will apply. Accordingly, when you visit the Site or use the Services, you should check the date of this Privacy Policy (which appears at the top of the Privacy Policy) and review any changes since the last version. Our business changes frequently and this Privacy Policy is subject to change from time to time. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. We will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Your California Privacy Rights

A California resident who has provided personal information to a business with whom he has established a business relationship for personal, family, or household purposes ("California customer") is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.

To make such a request, please write to us at the following address: 300 Broadway St #8, San Francisco, CA 94133

Contact Us

To contact us with your questions or comments regarding this Privacy Policy, please email us at info@swishanalytics.com.

To see the Terms of Service that apply to the Services: https://swishanalytics.com/legal/terms-of-service